Uptime Report Research · Exploited Vulnerabilities

RMM Vulnerabilities and Remote Access Flaws: Gateways Are Exploited Within Days, and Remote Support Tools Feed Ransomware

RMM vulnerabilities, remote support flaws, and VPN gateway bugs are often discussed as one risk to managed service providers. The exploitation record shows three different patterns. We matched every entry in CISA’s Known Exploited Vulnerabilities catalog to its NVD record, classified the 152 entries in these three tool groups with fixed rules, and tested each group against the rest of the catalog.

Version 1.0 · Published October 19, 2026 · Data as of KEV catalog 2026.10.16

Key findings

  1. CISA’s Known Exploited Vulnerabilities (KEV) catalog lists 152 exploited flaws in three parts of the MSP toolchain: 79 in VPN and remote access gateways, 60 in RMM and IT management tools, and 13 in remote support software (catalog version 2026.10.16).
  2. Gateways are exploited fastest. For CVEs published since 2022, VPN and remote access gateway flaws reached KEV a median 1 day after NVD publication, against 8 days for the rest of the catalog (Mann-Whitney U, p < 0.001; n = 45 vs 741), and 73% were listed within a week.
  3. Gateways and remote support tools feed ransomware. 53% of post-2022 gateway entries and 50% of remote support entries are flagged by CISA as used in ransomware, against 16% for the rest of KEV (odds ratios 6.0 and 5.3; Fisher exact p < 0.001 and p = 0.007; remote support n = 12).
  4. RMM and IT management tools are not exploited faster than average. Their median was 6 days (p = 0.559) and 19% are ransomware-linked (p = 0.669), both in line with the rest of the catalog.
  5. But RMM and IT management entries are accumulating: 15 were added in 2026, the most in any year, and the group is the largest by vendor count (14 vendors).
  6. Remote support software has 13 KEV entries, 7 of them added in 2026; the count is small, so year-to-year changes should be read with caution.
1 daymedian from disclosure to KEV, VPN gateways (rest of KEV: 8)
50%of remote support entries ransomware-linked (rest of KEV: 16%)
15RMM and IT management entries added in 2026, the most in any year

Every exploited remote access and management flaw

known ransomware use no known ransomware use · one dot per KEV entry, by date added

20222023202420252026Remote support softwareRMM / IT mgmtVPN gatewaysCVE-2019-18988 TeamViewer Desktop added 2021-11-03CVE-2024-1709 ConnectWise ScreenConnect added 2024-02-22 (ransomware)CVE-2024-12356 BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) added 2024-12-19CVE-2024-12686 BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) added 2025-01-13CVE-2024-57727 SimpleHelp SimpleHelp added 2025-02-13 (ransomware)CVE-2025-3935 ConnectWise ScreenConnect added 2025-06-02CVE-2026-1731 BeyondTrust Remote Support (RS) and Privileged Remote Access (PRA) added 2026-02-13 (ransomware)CVE-2024-57728 SimpleHelp SimpleHelp added 2026-04-24 (ransomware)CVE-2024-57726 SimpleHelp SimpleHelp added 2026-04-24 (ransomware)CVE-2024-1708 ConnectWise ScreenConnect added 2026-04-28 (ransomware)CVE-2026-48558 SimpleHelp SimpleHelp added 2026-06-29CVE-2026-84869 ConnectWise ScreenConnect added 2026-09-11CVE-2026-102764 BeyondTrust Remote Support added 2026-10-16CVE-2020-15505 Ivanti MobileIron Multiple Products added 2021-11-03CVE-2021-30116 Kaseya Virtual System/Server Administrator (VSA) added 2021-11-03 (ransomware)CVE-2020-10148 SolarWinds Orion added 2021-11-03CVE-2016-3643 SolarWinds Virtualization Manager added 2021-11-03CVE-2021-40539 Zoho ManageEngine added 2021-11-03 (ransomware)CVE-2020-10189 Zoho ManageEngine added 2021-11-03CVE-2019-8394 Zoho ManageEngine added 2021-11-03CVE-2021-37415 Zoho ManageEngine ServiceDesk Plus (SDP) added 2021-12-01CVE-2021-44077 Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus added 2021-12-01CVE-2021-44515 Zoho Desktop Central added 2021-12-10CVE-2018-11138 Quest KACE System Management Appliance added 2022-03-25 (ransomware)CVE-2018-20753 Kaseya Virtual System/Server Administrator (VSA) added 2022-04-13 (ransomware)CVE-2022-22954 VMware Workspace ONE Access and Identity Manager added 2022-04-14 (ransomware)CVE-2017-18362 Kaseya Virtual System/Server Administrator (VSA) added 2022-05-24 (ransomware)CVE-2022-35405 Zoho ManageEngine added 2022-09-22CVE-2022-47966 Zoho ManageEngine added 2023-01-23 (ransomware)CVE-2022-28810 Zoho ManageEngine added 2023-03-07CVE-2023-35078 Ivanti Endpoint Manager Mobile (EPMM) added 2023-07-25 (ransomware)CVE-2023-35081 Ivanti Endpoint Manager Mobile (EPMM) added 2023-07-31CVE-2023-47246 SysAid SysAid Server added 2023-11-13 (ransomware)CVE-2023-35082 Ivanti Endpoint Manager Mobile (EPMM) and MobileIron Core added 2024-01-18 (ransomware)CVE-2021-44529 Ivanti Endpoint Manager Cloud Service Appliance (EPM CSA) added 2024-03-25 (ransomware)CVE-2023-48788 Fortinet FortiClient EMS added 2024-03-25 (ransomware)CVE-2024-28986 SolarWinds Web Help Desk added 2024-08-15CVE-2024-8190 Ivanti Cloud Services Appliance added 2024-09-13CVE-2024-6670 Progress WhatsUp Gold added 2024-09-16 (ransomware)CVE-2024-8963 Ivanti Cloud Services Appliance (CSA) added 2024-09-19CVE-2024-29824 Ivanti Endpoint Manager (EPM) added 2024-10-02CVE-2024-9380 Ivanti Cloud Services Appliance (CSA) added 2024-10-09CVE-2024-9379 Ivanti Cloud Services Appliance (CSA) added 2024-10-09CVE-2024-28987 SolarWinds Web Help Desk added 2024-10-15CVE-2024-47575 Fortinet FortiManager added 2024-10-23CVE-2018-19410 Paessler PRTG Network Monitor added 2025-02-04CVE-2018-9276 Paessler PRTG Network Monitor added 2025-02-04CVE-2024-4885 Progress WhatsUp Gold added 2025-03-03CVE-2024-13161 Ivanti Endpoint Manager (EPM) added 2025-03-10CVE-2024-13160 Ivanti Endpoint Manager (EPM) added 2025-03-10CVE-2024-13159 Ivanti Endpoint Manager (EPM) added 2025-03-10CVE-2025-4428 Ivanti Endpoint Manager Mobile (EPMM) added 2025-05-19CVE-2025-4427 Ivanti Endpoint Manager Mobile (EPMM) added 2025-05-19CVE-2025-2775 SysAid SysAid On-Prem added 2025-07-22CVE-2025-2776 SysAid SysAid On-Prem added 2025-07-22CVE-2025-8876 N-able N-Central added 2025-08-13CVE-2025-8875 N-able N-Central added 2025-08-13CVE-2025-61932 Motex LANSCOPE Endpoint Manager added 2025-10-22CVE-2026-1281 Ivanti Endpoint Manager Mobile (EPMM) added 2026-01-29CVE-2025-40551 SolarWinds Web Help Desk added 2026-02-03CVE-2024-43468 Microsoft Configuration Manager added 2026-02-12CVE-2025-40536 SolarWinds Web Help Desk added 2026-02-12CVE-2021-22054 Omnissa Workspace One UEM added 2026-03-09CVE-2025-26399 SolarWinds Web Help Desk added 2026-03-09 (ransomware)CVE-2026-1603 Ivanti Endpoint Manager (EPM) added 2026-03-09CVE-2026-35616 Fortinet FortiClient EMS added 2026-04-06CVE-2026-1340 Ivanti Endpoint Manager Mobile (EPMM) added 2026-04-08CVE-2026-21643 Fortinet FortiClient EMS added 2026-04-13CVE-2025-32975 Quest KACE Systems Management Appliance (SMA) added 2026-04-20CVE-2026-6973 Ivanti Endpoint Manager Mobile (EPMM) added 2026-05-07CVE-2026-18577 N-able N-central added 2026-08-03CVE-2026-18556 N-able N-central added 2026-08-04CVE-2026-86218 N-able N-central added 2026-09-08CVE-2019-1653 Cisco Small Business RV320 and RV325 Routers added 2021-11-03CVE-2020-8193 Citrix Application Delivery Controller (ADC), Gateway, and SD-WAN WANOP Appliance added 2021-11-03CVE-2020-8195 Citrix Application Delivery Controller (ADC), Gateway, and SD-WAN WANOP Appliance added 2021-11-03CVE-2020-8196 Citrix Application Delivery Controller (ADC), Gateway, and SD-WAN WANOP Appliance added 2021-11-03CVE-2019-19781 Citrix Application Delivery Controller (ADC), Gateway, and SD-WAN WANOP Appliance added 2021-11-03 (ransomware)CVE-2020-12812 Fortinet FortiOS added 2021-11-03 (ransomware)CVE-2018-13379 Fortinet FortiOS added 2021-11-03 (ransomware)CVE-2021-22893 Ivanti Pulse Connect Secure added 2021-11-03 (ransomware)CVE-2020-8243 Ivanti Pulse Connect Secure added 2021-11-03CVE-2021-22900 Ivanti Pulse Connect Secure added 2021-11-03CVE-2021-22894 Ivanti Pulse Connect Secure added 2021-11-03CVE-2020-8260 Ivanti Pulse Connect Secure added 2021-11-03CVE-2021-22899 Ivanti Pulse Connect Secure added 2021-11-03CVE-2019-11510 Ivanti Pulse Connect Secure added 2021-11-03 (ransomware)CVE-2019-11539 Ivanti Pulse Connect Secure and Pulse Policy Secure added 2021-11-03 (ransomware)CVE-2019-7481 SonicWall SMA100 added 2021-11-03 (ransomware)CVE-2021-20016 SonicWall SSLVPN SMA100 added 2021-11-03 (ransomware)CVE-2018-13382 Fortinet FortiOS and FortiProxy added 2022-01-10 (ransomware)CVE-2018-13383 Fortinet FortiOS and FortiProxy added 2022-01-10 (ransomware)CVE-2019-1579 Palo Alto Networks PAN-OS added 2022-01-10 (ransomware)CVE-2021-20038 SonicWall SMA 100 Appliances added 2022-01-28 (ransomware)CVE-2019-1652 Cisco Small Business RV320 and RV325 Dual Gigabit WAN VPN Routers added 2022-03-03CVE-2018-0154 Cisco IOS Software added 2022-03-03CVE-2017-12319 Cisco IOS XE Software added 2022-03-03CVE-2017-12237 Cisco IOS and IOS XE Software added 2022-03-03CVE-2020-8218 Pulse Secure Pulse Connect Secure added 2022-03-07CVE-2018-0125 Cisco VPN Routers added 2022-03-25CVE-2021-20028 SonicWall Secure Remote Access (SRA) added 2022-03-28 (ransomware)CVE-2019-7483 SonicWall SMA100 added 2022-03-28CVE-2020-3433 Cisco AnyConnect Secure added 2022-10-24 (ransomware)CVE-2020-3153 Cisco AnyConnect Secure added 2022-10-24 (ransomware)CVE-2022-42475 Fortinet FortiOS added 2022-12-13 (ransomware)CVE-2022-27518 Citrix Application Delivery Controller (ADC) and Gateway added 2022-12-13CVE-2023-28771 Zyxel Multiple Firewalls added 2023-05-31CVE-2023-33009 Zyxel Multiple Firewalls added 2023-06-05CVE-2023-33010 Zyxel Multiple Firewalls added 2023-06-05CVE-2023-27997 Fortinet FortiOS and FortiProxy SSL-VPN added 2023-06-13 (ransomware)CVE-2023-3519 Citrix NetScaler ADC and NetScaler Gateway added 2023-07-19 (ransomware)CVE-2023-38035 Ivanti Sentry added 2023-08-22 (ransomware)CVE-2023-20269 Cisco Adaptive Security Appliance and Firepower Threat Defense added 2023-09-13 (ransomware)CVE-2023-20109 Cisco IOS and IOS XE added 2023-10-10CVE-2023-4966 Citrix NetScaler ADC and NetScaler Gateway added 2023-10-18 (ransomware)CVE-2023-46805 Ivanti Connect Secure and Policy Secure added 2024-01-10 (ransomware)CVE-2024-21887 Ivanti Connect Secure and Policy Secure added 2024-01-10 (ransomware)CVE-2023-6549 Citrix NetScaler ADC and NetScaler Gateway added 2024-01-17CVE-2023-6548 Citrix NetScaler ADC and NetScaler Gateway added 2024-01-17CVE-2024-21893 Ivanti Connect Secure, Policy Secure, and Neurons added 2024-01-31 (ransomware)CVE-2020-3259 Cisco Adaptive Security Appliance (ASA) and Firepower Threat Defense (FTD) added 2024-02-15 (ransomware)CVE-2024-3400 Palo Alto Networks PAN-OS added 2024-04-12 (ransomware)CVE-2024-24919 Check Point Quantum Security Gateways added 2024-05-30 (ransomware)CVE-2024-20481 Cisco Adaptive Security Appliance (ASA) and Firepower Threat Defense (FTD) added 2024-10-24CVE-2014-2120 Cisco Adaptive Security Appliance (ASA) added 2024-11-12CVE-2024-9474 Palo Alto Networks PAN-OS added 2024-11-18 (ransomware)CVE-2024-0012 Palo Alto Networks PAN-OS added 2024-11-18 (ransomware)CVE-2023-28461 Array Networks AG/vxAG ArrayOS added 2024-11-25 (ransomware)CVE-2025-0282 Ivanti Connect Secure, Policy Secure, and ZTA Gateways added 2025-01-08 (ransomware)CVE-2025-23006 SonicWall SMA1000 Appliances added 2025-01-24 (ransomware)CVE-2024-53704 SonicWall SonicOS added 2025-02-18 (ransomware)CVE-2025-22457 Ivanti Connect Secure, Policy Secure, and ZTA Gateways added 2025-04-04 (ransomware)CVE-2021-20035 SonicWall SMA100 Appliances added 2025-04-16CVE-2023-44221 SonicWall SMA100 Appliances added 2025-05-01CVE-2025-6543 Citrix NetScaler ADC and Gateway added 2025-06-30CVE-2025-5777 Citrix NetScaler ADC and Gateway added 2025-07-10 (ransomware)CVE-2025-20362 Cisco Secure Firewall Adaptive Security Appliance and Secure Firewall Threat Defense added 2025-09-25CVE-2025-20333 Cisco Secure Firewall Adaptive Security Appliance and Secure Firewall Threat Defense added 2025-09-25CVE-2025-66644 Array Networks ArrayOS AG added 2025-12-08CVE-2025-40602 SonicWall SMA1000 appliance added 2025-12-17CVE-2025-14733 WatchGuard Firebox added 2025-12-19 (ransomware)CVE-2026-0257 Palo Alto Networks PAN-OS added 2026-05-29 (ransomware)CVE-2026-50751 Check Point Security Gateway added 2026-06-08 (ransomware)CVE-2026-10520 Ivanti Sentry added 2026-06-11CVE-2026-15409 SonicWall SMA1000 Appliances added 2026-07-14 (ransomware)CVE-2026-15410 SonicWall SMA1000 Appliances added 2026-07-14 (ransomware)CVE-2026-8452 Citrix NetScaler ADC and NetScaler Gateway added 2026-08-26CVE-2026-83548 SonicWall SMA1000 Appliances added 2026-09-02CVE-2026-83549 SonicWall SMA1000 Appliances added 2026-09-02CVE-2026-94127 F5 BIG-IP APM added 2026-09-22CVE-2026-85102 Check Point Multiple Products added 2026-09-22CVE-2026-104935 Ivanti Connect Secure added 2026-10-13

Tool group KEV entries Median days to KEV* Within 7 days* Ransomware-linked* Median CVSS Top vendors (entries)
Remote support software 13 22 (p = 0.883) 42% 50% (p = 0.007) 9.8 BeyondTrust (4), ConnectWise (4), SimpleHelp (4), TeamViewer (1)
RMM and IT management 60 6 (p = 0.559) 53% 19% (p = 0.669) 9.8 Ivanti (19), Zoho (9), SolarWinds (7), N-able (5)
VPN and remote access gateways 79 1 (p < 0.001) 73% 53% (p < 0.001) 8.8 Ivanti (16), Cisco (15), SonicWall (14), Citrix (12)
Rest of KEV (comparison) 1596 8 49% 16% 8.8

*CVEs published from January 2022; p values compare each group with the rest of KEV.

How fast each group is exploited

We measured the days between a CVE’s publication in the National Vulnerability Database and its addition to KEV, which CISA makes only after it has reliable evidence of exploitation. To avoid the backlog of old CVEs CISA loaded when KEV launched in November 2021, the comparison uses only CVEs published from January 2022. On that basis, gateway flaws reached KEV a median 1 day after publication against 8 days for the rest of the catalog, and 4 of 45 were listed before NVD published its record at all. RMM and IT management tools (6 days) and remote support software (22 days) were not faster than the rest of the catalog.

RMM and remote support entries

The 73 entries below are the tools an MSP itself runs to manage clients, newest first. Days is the time from NVD publication to KEV addition.

CVE Product Added to KEV Days CVSS Ransomware
CVE-2026-102764 BeyondTrust Remote Support 2026-10-16 1 9.8
CVE-2026-84869 ConnectWise ScreenConnect 2026-09-11 3 9.9
CVE-2026-86218 N-able N-central 2026-09-08 2 9.8
CVE-2026-18556 N-able N-central 2026-08-04 3 7.4
CVE-2026-18577 N-able N-central 2026-08-03 1 8.1
CVE-2026-48558 SimpleHelp SimpleHelp 2026-06-29 17 10.0
CVE-2026-6973 Ivanti Endpoint Manager Mobile (EPMM) 2026-05-07 0 7.2
CVE-2024-1708 ConnectWise ScreenConnect 2026-04-28 797 8.4 Yes
CVE-2024-57728 SimpleHelp SimpleHelp 2026-04-24 464 7.2 Yes
CVE-2024-57726 SimpleHelp SimpleHelp 2026-04-24 464 9.9 Yes
CVE-2025-32975 Quest KACE Systems Management Appliance (SMA) 2026-04-20 300 10.0
CVE-2026-21643 Fortinet FortiClient EMS 2026-04-13 66 9.8
CVE-2026-1340 Ivanti Endpoint Manager Mobile (EPMM) 2026-04-08 69 9.8
CVE-2026-35616 Fortinet FortiClient EMS 2026-04-06 2 9.8
CVE-2021-22054 Omnissa Workspace One UEM 2026-03-09 1543 7.5
CVE-2025-26399 SolarWinds Web Help Desk 2026-03-09 167 9.8 Yes
CVE-2026-1603 Ivanti Endpoint Manager (EPM) 2026-03-09 27 8.6
CVE-2026-1731 BeyondTrust Remote Support (RS) and Privileged Remote Access (PRA) 2026-02-13 7 9.8 Yes
CVE-2024-43468 Microsoft Configuration Manager 2026-02-12 492 9.8
CVE-2025-40536 SolarWinds Web Help Desk 2026-02-12 15 8.1
CVE-2025-40551 SolarWinds Web Help Desk 2026-02-03 6 9.8
CVE-2026-1281 Ivanti Endpoint Manager Mobile (EPMM) 2026-01-29 0 9.8
CVE-2025-61932 Motex LANSCOPE Endpoint Manager 2025-10-22 2 9.8
CVE-2025-8876 N-able N-Central 2025-08-13 -1 8.8
CVE-2025-8875 N-able N-Central 2025-08-13 -1 7.8
CVE-2025-2775 SysAid SysAid On-Prem 2025-07-22 76 9.3
CVE-2025-2776 SysAid SysAid On-Prem 2025-07-22 76 9.3
CVE-2025-3935 ConnectWise ScreenConnect 2025-06-02 38 8.1
CVE-2025-4428 Ivanti Endpoint Manager Mobile (EPMM) 2025-05-19 6 7.2
CVE-2025-4427 Ivanti Endpoint Manager Mobile (EPMM) 2025-05-19 6 5.3
CVE-2024-13161 Ivanti Endpoint Manager (EPM) 2025-03-10 55 9.8
CVE-2024-13160 Ivanti Endpoint Manager (EPM) 2025-03-10 55 9.8
CVE-2024-13159 Ivanti Endpoint Manager (EPM) 2025-03-10 55 9.8
CVE-2024-4885 Progress WhatsUp Gold 2025-03-03 251 9.8
CVE-2024-57727 SimpleHelp SimpleHelp 2025-02-13 29 7.5 Yes
CVE-2018-19410 Paessler PRTG Network Monitor 2025-02-04 2267 9.8
CVE-2018-9276 Paessler PRTG Network Monitor 2025-02-04 2409 7.2
CVE-2024-12686 BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) 2025-01-13 26 6.6
CVE-2024-12356 BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) 2024-12-19 2 9.8
CVE-2024-47575 Fortinet FortiManager 2024-10-23 0 9.8
CVE-2024-28987 SolarWinds Web Help Desk 2024-10-15 55 9.1
CVE-2024-9380 Ivanti Cloud Services Appliance (CSA) 2024-10-09 1 7.2
CVE-2024-9379 Ivanti Cloud Services Appliance (CSA) 2024-10-09 1 6.5
CVE-2024-29824 Ivanti Endpoint Manager (EPM) 2024-10-02 124 8.8
CVE-2024-8963 Ivanti Cloud Services Appliance (CSA) 2024-09-19 0 9.4
CVE-2024-6670 Progress WhatsUp Gold 2024-09-16 18 9.8 Yes
CVE-2024-8190 Ivanti Cloud Services Appliance 2024-09-13 3 7.2
CVE-2024-28986 SolarWinds Web Help Desk 2024-08-15 2 9.8
CVE-2021-44529 Ivanti Endpoint Manager Cloud Service Appliance (EPM CSA) 2024-03-25 838 9.8 Yes
CVE-2023-48788 Fortinet FortiClient EMS 2024-03-25 13 9.8 Yes
CVE-2024-1709 ConnectWise ScreenConnect 2024-02-22 1 10.0 Yes
CVE-2023-35082 Ivanti Endpoint Manager Mobile (EPMM) and MobileIron Core 2024-01-18 156 9.8 Yes
CVE-2023-47246 SysAid SysAid Server 2023-11-13 3 9.8 Yes
CVE-2023-35081 Ivanti Endpoint Manager Mobile (EPMM) 2023-07-31 -3 7.2
CVE-2023-35078 Ivanti Endpoint Manager Mobile (EPMM) 2023-07-25 0 9.8 Yes
CVE-2022-28810 Zoho ManageEngine 2023-03-07 323 6.8
CVE-2022-47966 Zoho ManageEngine 2023-01-23 5 9.8 Yes
CVE-2022-35405 Zoho ManageEngine 2022-09-22 65 9.8
CVE-2017-18362 Kaseya Virtual System/Server Administrator (VSA) 2022-05-24 1204 9.8 Yes
CVE-2022-22954 VMware Workspace ONE Access and Identity Manager 2022-04-14 3 9.8 Yes
CVE-2018-20753 Kaseya Virtual System/Server Administrator (VSA) 2022-04-13 1163 9.8 Yes
CVE-2018-11138 Quest KACE System Management Appliance 2022-03-25 1394 9.8 Yes
CVE-2021-44515 Zoho Desktop Central 2021-12-10 -2 9.8
CVE-2021-37415 Zoho ManageEngine ServiceDesk Plus (SDP) 2021-12-01 91 9.8
CVE-2021-44077 Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus 2021-12-01 2 9.8
CVE-2019-18988 TeamViewer Desktop 2021-11-03 635 7.0
CVE-2020-15505 Ivanti MobileIron Multiple Products 2021-11-03 484 9.8
CVE-2021-30116 Kaseya Virtual System/Server Administrator (VSA) 2021-11-03 117 10.0 Yes
CVE-2020-10148 SolarWinds Orion 2021-11-03 309 9.8
CVE-2016-3643 SolarWinds Virtualization Manager 2021-11-03 1965 7.8
CVE-2021-40539 Zoho ManageEngine 2021-11-03 57 9.8 Yes
CVE-2020-10189 Zoho ManageEngine 2021-11-03 607 9.8
CVE-2019-8394 Zoho ManageEngine 2021-11-03 990 6.5

What this means for MSPs and MSSPs

The three groups call for different responses. Internet-facing gateways are exploited within days of disclosure, which leaves no room for a monthly patch cycle. Remote support tools are not exploited unusually fast, but when they are, CISA frequently links the activity to ransomware. RMM and IT management tools look average on both measures, yet the number of exploited entries keeps rising, so they belong in the same advisory-watch process as the rest of the stack.

Frequently asked questions

Which RMM and IT management tools have known exploited vulnerabilities?

As of KEV catalog version 2026.10.16, by number of KEV entries: Ivanti (19), Zoho (9), SolarWinds (7), N-able (5), Fortinet (4), SysAid (3), Kaseya (3), Quest (2), Progress (2). Remote support software: BeyondTrust (4), ConnectWise (4), SimpleHelp (4), TeamViewer (1). AnyDesk, Splashtop, NinjaOne, Datto, Atera, LogMeIn, GoTo had no KEV entries at that date.

How fast are RMM vulnerabilities exploited?

For CVEs published since 2022, RMM and IT management flaws reached KEV a median 6 days after NVD publication, which is not statistically different from the 8-day median for the rest of the catalog. VPN and remote access gateways are the fast group, at 1 day.

Are remote support tools used in ransomware?

Disproportionately. CISA flags 6 of the 13 remote support software entries as used in ransomware campaigns, including entries for ScreenConnect, SimpleHelp, and BeyondTrust.

Is ScreenConnect in the KEV catalog?

Yes. ConnectWise ScreenConnect has 4 KEV entries, including the February 2024 authentication bypass CVE-2024-1709, which CISA flags as used in ransomware.

What should an MSP do about these findings?

Patch internet-facing VPN and remote access gateways as soon as a fix is available rather than in the monthly cycle, keep remote support tools on current versions with access limited by MFA and IP allow-listing, and remove remote tools that are no longer used from client endpoints.

Download the data. kev-rmm-remote-access-2026.csv (CSV). Licensed under CC BY 4.0: free to reuse with attribution to The Uptime Report.
Data dictionary (9 fields)
cve CVE identifier
tool_group Remote support software, RMM and IT management, VPN and remote access gateways, or blank for other KEV entries
vendor / product As listed in KEV
kev_date_added Date CISA added the CVE to KEV
nvd_published Date the CVE record was published in NVD
days_to_kev kev_date_added minus nvd_published; negative means KEV listed it first
ransomware_known CISA knownRansomwareCampaignUse = Known
cvss_v3 NVD primary or CNA CVSS v3.x base score
cwe First CWE listed in NVD

Methodology

Sources. CISA Known Exploited Vulnerabilities catalog, JSON feed, version 2026.10.16 (1,748 entries). NIST NVD CVE API 2.0, query hasKev, retrieved October 19, 2026, joined on CVE ID.

Classification. Entries were assigned to a tool group by vendor and product name with fixed rules: remote support software (for example ScreenConnect, SimpleHelp, BeyondTrust Remote Support); RMM and IT management, meaning remote monitoring, endpoint and mobile device management, help desk, and network monitoring tools (for example Kaseya VSA, N-able N-central, Ivanti Endpoint Manager and EPMM, ManageEngine, SolarWinds Web Help Desk and Orion, SysAid, Quest KACE, Paessler PRTG, Microsoft Configuration Manager, Omnissa Workspace ONE UEM); VPN and remote access gateways (Ivanti Connect Secure, Pulse, and Sentry, Citrix NetScaler Gateway and ADC, SonicWall SMA, Array Networks AG, F5 BIG-IP APM, and firewall entries from Fortinet, Palo Alto Networks, Cisco, SonicWall, Check Point, Zyxel, WatchGuard, and F5 whose KEV description names a VPN, remote access, or IKE component). SD-WAN-only, file transfer, auditing, and print management products, and operating-system services such as Remote Desktop Services, were excluded. The complete classification is in the dataset.

Statistics. Days-to-KEV compared with a one-sided Mann-Whitney U test; proportions with Fisher’s exact test (two-sided). Each group is compared with all KEV entries outside the three groups, restricted to CVEs published from January 1, 2022 (n = 45 gateways, 43 RMM and IT management, 12 remote support, 741 rest of KEV). Remote support results rest on a small sample.

Limitations. KEV records confirmed exploitation known to CISA, not all exploitation. The ransomware flag can be updated after an entry is added, so recent entries may be under-flagged. NVD publication is a proxy for public disclosure; a vendor advisory can precede it.

Not advice. This is an analysis of public vulnerability records, not a security assessment.

Cite as:The Uptime Report. "RMM Vulnerabilities and Remote Access Flaws: Gateways Are Exploited Within Days, and Remote Support Tools Feed Ransomware." October 2026. https://theuptimereport.com/rmm-vulnerabilities/

References

  1. CISA, Known Exploited Vulnerabilities Catalog. Version 2026.10.16.
  2. NIST, NVD CVE API 2.0. Accessed October 19, 2026.
  3. CISA, KEV addition of ConnectWise ScreenConnect CVE-2024-1709.

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